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Terms and Conditions

TERMS AND CONDITIONS OF SALE

Currencies Accepted

We only accept payment on our website in UK Pounds Sterling (GBP).

Non Receipt Of Items

If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately we cannot investigate non receipt deliveries after this time has elapsed.

Items Damaged in Transit

If any items were damaged in transit, we ask that you report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

Items Faulty on Arrival

If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault (please note that for our business customers, this is 14 calendar days). Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

If you change your mind

If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us in writing of your decision within 14 days of receipt of the item. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Technical Construction Supplies, we'll issue a full refund for the product to your original payment method. Please note this policy has some limitations and does not apply to business customers.

Need to return an item?

If you need to return an item, please copy and paste the following form into a blank e-mail, and complete the details:

Returns / Cancellation Form

Name:

Order Number:

Reason For Return:

CONTACT INFORMATION

The products and services on this order are supplied are from:-

Technical Construction Supplies

Telephone: 0845 5678 444 | Fax: 0845 5678 555
 

Legal Notice

This site (the "Site") is maintained for the information and communication of users. Material displayed on the Site may be downloaded for non-commercial, personal use only. Permission is granted specific on the maintenance of the copyright and other proprietary notices contained on the materials. The distribution, transmission, modification, re-use or reporting of the contents of the Site, for public or commercial purposes, including the text, images, audio, and video, is not permitted without the written permission of the copyright holders. Access and use of the Site is also subject to the following terms and conditions (the "Terms and Conditions") and to all applicable laws. By accessing the Site, the user accepts, without limitation or qualification, the Terms and Conditions below.
 

Terms and Conditions

Assume that all material on the Site is protected by copyright unless otherwise noted and may not be used except as permitted in these Terms and Conditions or in the text on the Site. Use of the Site is at the users' own risk. The copyright holders make no warranties or representations as to its accuracy and; specifically disclaim any liability or responsibility for any errors or omissions in the content of the Site. The copyright holders, nor any other party involved in creating, producing, or delivering the Site, are liable for any direct, incidental, consequential, indirect, or punitive damages arising out of users' access to, or use of, or inability to use or access, the Site. Without limiting the foregoing, everything on the Site is provided "as is" without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Features and specifications of products described or depicted on the Site are subject to change at any time without notice. The copyright holders assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, the user's computer equipment or other property on account of access to, use of, or browsing in the Site or the downloading of any materials, data, text, images, video, or audio from the Site. Materials displayed on the Site are either the property of, or used with permission of the copyright holders. The use of these materials is prohibited unless specifically permitted by these Terms and Conditions or specific permission is provided on the Site. Any unauthorized use of the images may violate copyright laws, the laws of privacy and publicity, and civil and criminal statutes. The Site refers to products and/or services that are generally available for purchase in the United Kingdom but may not be available in your particular country or locality. The reference to any such products or services in this Site does not imply or warrant that these products or services will be available at any time in your particular locality. The copyright holders are not responsible for the content of any site linked to or from the Site. Linking to any other site is entirely at the user's own risk. While links may be provided on this Site to other sites, the inclusion of such links is for convenience only and should not be interpreted as an endorsement of the owner/sponsor of the site or the content of the site. All warranties express and implied, as to the accuracy, validity, and legality or otherwise of any materials or information contained on such sites is disclaimed. Users are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offence or give rise to civil liability, or otherwise violate any law. The copyright holders will fully cooperate with any law enforcement authorities or court order requesting or directing them to disclose the identity of anyone posting such materials. These Terms and Conditions may be amended at any time by updating this posting. Since users are bound by these Terms and Conditions, periodical visits should be made, by clicking the Legal Notice hyperlink at the bottom of all our Web pages. These Terms and Conditions are governed by and construed in accordance with UK law.

 

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